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Why Interior Designers Trust Us

Top interior designers trust our quality and reliability, knowing that we can design the finest luxury lighting for them.In this article, I would like to tell as follows: The reason for the interior designers choose us and why they trust us.

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Why Do Interior Designers Choose Us for Custom Lighting?

Interior designer clients require unique lighting solutions that match the aesthetics and functionality of their projects. Whether it's a residential, commercial or hospitality project, we can provide customized lighting designs to meet the specific requirements of our clients. But how can they know we can do so?
I think there are mainly two reasons: high degree of cooperation and product quality.

High Degree of Cooperation

We are open to their suggestions and can quickly make adjustments based on them. Whatever they suggest, our own designers will find a way to work around it. Designers' wild ideas are best practiced with us. We always believe that our high degree of cooperation is crucial for designers to complete each project, because it directly affects the final design results and customer satisfaction.

Product Quality

Designers have high requirements for the quality of the lighting products, so how do we make a good quality light?

Copper Material

Copper offers excellent conductivity and antibacterial properties, along with a warm hue that adds elegance to designs. It is commonly used in lighting cables and decorative elements, with processes that allow for easy soldering and shaping, making it suitable for intricate lamp designs.

Stainless Steel Material

Stainless steel is known for its durability and corrosion resistance, providing a modern aesthetic. It is often used for lamp frames and structural components. The material can be polished or brushed for different finishes, enhancing its visual appeal in contemporary lighting.

Iron Material

Iron is robust and offers a classic, timeless look, commonly used in vintage or industrial-style lighting. The material can be wrought into intricate designs, and with protective coatings, it resists rust while showcasing artisanal craftsmanship.

Crystal Material

Crystal adds a luxurious touch to lighting fixtures, capable of refracting light beautifully. It is often found in chandeliers and decorative lighting, with hand-cut or molded options that enhance elegance and sophistication.

Glass Material

Glass is versatile, allowing for various forms and colors in lighting designs. Commonly used for shades and decorative elements, glass can be shaped through blowing and molding techniques, making it a favorite for both modern and traditional fixtures.

Marble Material

Marble introduces an element of opulence and uniqueness to lighting. Its natural veining and polished finish make it ideal for lamp bases and decorative accents, adding weight and stability while serving as a stunning focal point.

Aluminium Material

Aluminium is lightweight yet strong, perfect for contemporary lighting designs. Its malleability allows for complex shapes and forms, commonly used in modern fixtures, and can be anodized for added durability and aesthetic variety.

Alloy Material

Alloys combine the best properties of different metals, offering strength and flexibility. They are often used in structural components of light fixtures and can be cast or forged to create intricate designs, making them suitable for a wide range of styles.

Agate Material

Agate adds a unique, earthy touch to lighting designs with its beautiful natural patterns. Commonly used in lamp bases and decorative elements, agate can be backlit to showcase its vibrant colors, creating a warm and inviting ambiance.

Quality Craftsmanship

We are committed to using quality materials such as brass, iron, stainless steel and other metal alloys to ensure that our products are durable and elegant. We specialize in combining these materials with glass, crystal, marble and other luxury elements to create stunning, long-lasting fixtures.From classic to contemporary styles, we can accommodate a variety of design preferences. This versatility makes us the first choice for clients with diverse needs.
But the quality standard of different lamps is different, all requirements must be based on drawings and orders. Let us check all details as follows:

Chandelier

The appearance dimensions, lamp holder and electrical appliances are consistent with drawings.The wiring and hanging plate are in line with the relevant national regulations, and firm. Fasteners are firm. No tilting phenomenon when hanging. The arms are at the same level. The hanging chain can bear more than three times the weight of the lamp body. The connector of the center pole has a safety screw. The surface is clean, no scratches and deformation.

Table/floor lamps

The appearance dimensions, lamp holder and electrical appliances are consistent with drawings. Welding method is in accordance with relevant national regulations. Fasteners are firm. No shaking and loosening. Lamp body and base vertical. Counterweight block on the ground. The surface is neat and clean, no scratches and deformation.

Wall lamps

The appearance dimensions, lamp holder and electrical appliances are consistent with drawings. Wiring and hanging board in line with relevant national regulations and firm. Fasteners are firm. The surface is clean, no scratches and deformation.

Ceiling light

The appearance dimensions, lamp holder and electrical appliances are consistent with drawings. Hanging plate screws fit well with the canopy. The size is consistent with the drawing. The surface is neat, no scratches and deformation.

Strict Quality Requirement

Of course, all the lighting must meet the following requirements also.

Reasonable structure

the structure can not only consider beautiful, but also should consider how to install, how to pack, if there is a breakage, whether it is convenient to repair and so on. These are in order not to give the designer on-site assembly trouble, while no worries.

Reasonable materials

the material of the metal body should be selected according to different use scenarios, taking into account its durability and load-bearing.

Also need to consider the light effect, performance requirements (heat dissipation, durability, etc.), packaging and so on, these are the details that we will take into account in the production.

We believe that knowing the designer's previous cases and style will help to determine whether it meets the needs of the project. So whenever a new designer comes to contact us, the first thing that comes to our mind is how to first understand his needs and the effect he wants to achieve, which will facilitate us to make what the client wants.

Of course, because we have a very high reputation and user reviews in the international customization market, our guests trust the quality of our products and the reliability of our services.

Why Do Clients Trust Us?

Trust is at the heart of all business relationships. Here are some of the reasons why our clients trust us

1. Strong R&D Team and Technical Capabilities

We have an independent R&D team only for customization. They work hand in hand with our designer friends to bring visions to life. Whether you have a detailed concept or just an initial idea, we ensure that our team provides expert insights and solutions to meet your specific requirements. Whether it's an issue of structural integrity, material compatibility, or installation, our R&D team is up for the challenge of finding a solution to ensure that the final product not only looks good, but performs reliably. Of course, the ideas of our R&D team cannot be realized without our technical team. With more than 15 years of experience in the industry, our technicians are skilled in a variety of manufacturing techniques, including metal fabrication, crystal matching and glass work. The technical team also prides itself on being able to solve customer concerns.

2. We have our own factory

We have our own factory located in Zhongshan, China, where we manufacture all lighting and all our custom projects, so we control every step of the production process. This gives us the ability to closely monitor quality and ensure that the final product meets the highest standards.With no middleman, we can ensure you the best price when you place an order.

3. We use only the best material for hardware ,crystal and other accessories

We pride ourselves on using only the finest materials in our products to ensure durability, beauty and lasting value. Our lighting fixtures are made from the finest metals, including brass, stainless steel, iron and premium alloys. We source only the highest grade crystals to ensure that the clarity, sparkle and precision cut of the crystals enhance the beauty of our designs. We also use quality secondary materials such as glass, marble and resin to enhance the overall appearance and functionality of our fixtures.

4. Drawing services

Without confirming whether we have the ability to customize, we can provide 2D drawings, mainly to confirm that we understand your needs for this product, the materials used and construction standards. We believe that a new customer needs to be bonded, and an opportunity to provide drawings will allow us to prove that our communication is effective.

5. We can send swatch samples and crystal samples

If you are not sure if the hardware and crystals we use are suitable or correct, you can ask us to send samples before placing an order. It is easier for you to confirm our understanding and production capability after seeing the samples.

6. The best attitude for customer complaints

After receiving customer's complaint, we will make a quick response at the first time and provide solution for customers within 8-12 hours, we never complain but actively solve all problems and then summarize them in time. We always give win-win solutions to minimize the economic loss of customers.

7. Best replacement policy

If it is determined that the problem is due to a quality defect, we will immediately send you a replacement part or product at no additional charge. Our goal is to resolve the problem as quickly as possible to ensure that the impact on your project or business is minimized. This policy ensures that your use of our products will be smooth and worry-free in all circumstances.

8. Best warranty

Each Tikanna Lighting product comes with a 2 year warranty, protecting you against tarnishing and factory defects. If any part of your lighting doesn't meet our quality standards during the time of warranty, we will repair or replace the chandelier free of charge.

9. Proven track record

With years of experience in the industry, we have built a reputation for delivering on our promises. We have successfully completed projects for clients around the world, earning their trust with consistent quality and reliability.

10. Transparency

We maintain open communication with our clients from the initial consultation to the final delivery. This transparency reassures clients that their projects are in capable hands.