Our Product Warranty Policy
At Tikanna Lighting, we are committed to providing high quality lighting fixtures and decorative ornaments that meet your expectations. For your peace of mind, we offer a comprehensive warranty on all our products.
Warranty Coverage
We stand behind the durability and workmanship of our products with a 2-year warranty from the date of product completion. During this period, we will repair or replace any defective product free of charge, provided the problem is due to a manufacturing defect in materials or workmanship.
Warranty Coverage:
- Manufacturing defects
- Breakage
- Material quality problems
- Functional failures due to structural reasons
Exclusions
- Damage due to misuse, misinstallation or mishandling
- Wear and tear due to regular use
- Modifications made after purchase
How to claim
To make a warranty claim, simply contact our customer service team with your purchase details and a description of the problem. We will guide you through the process to ensure a quick and smooth resolution.
At Tikanna Lighting, we value your trust and strive to provide you with durable products you can rely on. Our warranty policy is the best proof of the quality of each of our products.